GRI Index





GRI Index  
1. Strategy and Analysis Pgs. RAS
1.1 Declaration of the individual holding the position with the highest level of decision-making power at the organization as to the relevance of sustainability for the organization and its strategy. 02 e 03
1.2 Description of the main impacts, risks and opportunities. 10 e 11
2. Organizational Profile Pgs. RAS
2.1 Name of the Organization. 01
2.2 Main brands, products and/or services. 01
2.3 Operational structure of the organization, including the main divisions, operational units, subsidiaries and joint ventures. 01
2.4 Location of the organization’s head office. 01
2.5 Number of countries in which the organization operates and the name of the countries in which its main operations are located or are especially relevant for the sustainability issues covered by the report. Home
2.6 Type and legal nature of the property. 01
2.7 Markets served (including the geographic details, sectors served and types of clients/beneficiaries). 01
2.8 Size of the Organization. 01
2.9 Main changes during the period covered by the report associated with size, structure or shareholder ownership. There were no significant changes during
the reported period.
2.10 Awards received during the period covered by the report. 13
3. Parameters for the Report Pgs. RAS
3.1 Period covered by the report (such as fiscal/calendar year) for the information presented. Home
3.2 Date of the most recent previous report (if applicable). Home
3.3 Report emission cycle (annual, biennial, etc.). Home
3.4 Contact information in the case of questions associated with the report or its content. Home e 26
3.5 Process for defining the report content, including: a) determination of the content; b) prioritization of topics within the report; c) identification of which stakeholders the organization hopes will use the report. Home
3.6 Limit of report (such as countries, divisions, subsidiaries, leased installations, joint ventures and suppliers). Home
3.7 Declaration about any specific limitations as to the report’s scope or limit. There are no declarations about any limitations as to the report's scope or limit.
3.8 Base for elaborating the report in terms of joint ventures, subsidiaries, leased installations, outsourced operations or other organizations that may significantly affect the comparability between periods and/or between organizations. Home
3.9 Data and measurement techniques and calculation bases, including hypotheses and techniques, that support the estimates applied to the compilation of indicators and other information in the report. Home
3.10 Explanation of the consequences of any reformulations provided in previous reports and the reasons for such reformulations (such as mergers and acquisitions, changes to the period or base year or nature of the business in the measurement methods). Home
3.11 Significant changes compared to previous years in terms of the scope, limit or measurement methods applied in the report. Home
3.12 Table that identifies the location of the information in the report. 25
3.13 Policy and current practice for searching for external verification for the report. Home
4.Governance, Commitments and Engagement Pgs. RAS
4.1 The organization’s governance structure, including committees under the highest level of governance responsible for specific tasks, such as the establishment of the strategy or organization supervision. 07 e 08
4.2 Indication if the president of the highest level of governance is also an executive director (and, if applicable, his/her functions within the organization’s management and the reasons for such composition). 07
4.3 For organizations with a single administrative structure, declaration of the number of independent members or non-executives from the highest levels of governance. 07
4.4 Mechanisms for shareholders and employees to make recommendations or provide orientations to the highest level of governance. 10
4.5 Relationship between the salaries for members of the highest level of governance, the executive management and other executives (including termination agreements) and the organization’s performance (including its social and environmental performance). 07 (partially met)
4.6 Processes in force at the highest level of governance to guarantee that conflicts of interest are avoided. 07
4.7 Process to determine the qualifications and knowledge of the members of the highest level of governance to define the organization’s strategy for issues related to economic, environmental and social topics. 07 (partially met) e 25
4.8 Declarations of mission and values, codes of conduct and internal principles considered relevant to economic, environmental and social performance, as well as their current stage of implementation. 05 e 06
4.9 Procedures used by the highest level of governance to supervise and identify the management by the organization of the economic, environmental and social performance, including relevant risks and opportunities, as well as the adherence or conformity to internationally established standards, codes of conduct and principles. 07 (partially met)
4.10 Processes for the self-assessment of performance for the highest level of governance, primarily with respect to economic, environmental and social performance. 07 (partially met)
4.11 Explanation of if and how the organization applies the principle of precaution. 11 e 12
4.12 Letters, principles or other initiatives developed externally of an economic, environmental and social nature that the organization subscribes or endorses. 10,19, 20, 21, 22, 23 e 24
4.13 Participation in associations (such as federations of industries) and/or national/international defense entities in which the organization: a) has membership in groups responsible for corporate governance; b) participates in projects and committees; c) contributes with funds beyond the basic fee as a member organization; d) considers strategic its activities as member. 19, 20, 21, 22, 23 e 24
4.14 Relationship between the groups of stakeholders engaged by the organization. 19, 20, 21, 22, 23 e 24
4.15 Base for identifying and selecting the stakeholders with which to engage. 19, 20, 21, 22, 23 e 24
4.16 Approaches for the engagement of stakeholders, including the frequency of engagement by type and group of stakeholders. 19, 20, 21, 22, 23 e 24
4.17 Main topics and concerns that were raised through stakeholder engagement and which measures the organization has adopted to treat them. 19, 20, 21, 22, 23 e 24
Economic Performance Indicators
Management Method: Back Cover and Pages 10-19
Aspect: Economic Performance Pgs. RAS
Essential EC1 Direct generated and distributed economic value, including revenues, operating costs, employee salaries, donations and other investments in the community, accumulated profits and payments to capital providers and governments. 01, 13, 14, 15, 16, 17, 18 e 24
Essential EC3 Coverage of the obligations of the defined retirement plan benefit that the organization offers. Management Report and Accounting Statements (Note 28 - Páges 112 a 117)
Essential EC4 Significant financial assistance received from the government. 14
Environmental Performance Indicators  
Management Method: Back Cover and Pages 10-19  
Aspect: Energy Pgs. RAS
Essential EN3 Direct energy consumption, separated by primary energy source. 23
Essential EN4 Indirect energy consumption, separated by primary source. 23
Aspect: Water Pgs. RAS
Essential EN8 Total removal of water per source. 23
Aspect: Emissions, Effluents And Waste Pgs. RAS
Essential EN16 Total direct and indirect greenhouse gas emissions by weight. 23
Aspect: Compliance Pgs. RAS
Essential EN28 Monetary value of significant fines and total non-monetary sanctions resulting from the non-conformity with environmental laws and regulations. 23
Aspect: General Pgs. RAS
Additional EN30 Total investments and expenses related to environmental protection by type. 23
Performance Indicators Associated with Labor Practices and Decent Working Conditions  
Management Method: Back Cover and pages 10-19  
Aspect: Employment Pgs. RAS
Essential LA1 Total number of workers by employment type, work contract and region. 20
Essential LA2 Total number and turnover rate of employees by age group, gender and region. 20
Additional LA3 Benefits offered to full-time employees that are not offered to temporary workers or those working half-time, separated by the main operations. 20
Aspect: Relations Between Workers and Governance Pgs. RAS
Essential LA4 Percentage of employees covered by collective bargaining agreements. 20
Aspect: Diversity and Equal Opportunities Pgs. RAS
Essential LA14 Proportion of base salary distributed between men and women by functional category. 20
Performance Indicators Associated with Human Rights  
Management Method: Back Cover and Page 10-19  
Aspect: Investment and Purchase Process Practices Pgs. RAS
Essential HR1 Percentage and total number of significant investment contracts that include clauses associated with human rights or which were submitted to evaluations related to human rights. 20
Aspect: Non-Discrimination Pgs. RAS
Essential HR4 Total number of cases of discrimination and the measures taken. 19
Aspect: Freedom of Association and Rightt to Collective Bargaining Pgs. RAS
Essential HR5 Operations identified in which the right to exercise the freedom of association and to collective bargaining may be at significant risk and the measures taken to support this right. 20
Aspect: Child Labor Pgs. RAS
Essential HR6 Operations identified as presenting a significant risk for the occurrence of child labor and the measures taken to contribute toward the abolition of child labor. 19
Aspect: Forced Labor o r That Analoguous to Slave Labor Pgs. RAS
Essential HR7 Operations identified as presenting a significant risk for the occurrence of forced labor or that analogous to slave labor and the measures taken to contribute toward the eradication of forced labor or that analogous to slave labor. 19
Aspect: Indigenous Rights Pgs. RAS
Additional HR9 Total number of cases involving the violation of the rights of indigenous peoples and the measures taken. 19
Social Performance Indicators Focused on Society  
Management Method: Back Cover and Pages 10-19  
Aspect: Corruption Pgs. RAS
Essential SO4 Measures taken in response to cases of corruption. 19
Aspect: Public Policies Pgs. RAS
Additional SO6 Total value of financial and cash contributions to political parties, politicians or related institutions, detailed by country. 19
Aspect: Unfair Competition Pgs. RAS
Additional SO7 Total number of lawsuits resulting from unfair competition, trust practices and monopoly and their outcomes. 19
Aspect: Conformity Pgs. RAS
Essential SO8 Monetary value of significant fines and total number of non-monetary sanctions resulting from the non-conformity with laws and regulations. 19
Performance Indicators Associated with Product Responsibility  
Management Method: Back Cover and Pages 10-19  
Aspect: Customer Health and Safety Pgs. RAS
Additional PR2 Total number of cases non-conformity with voluntary regulations and codes related to the impacts caused by the products and services affecting health and safety during the lifecycle, separated by type of result. 21
Aspect: Product and Service Labeling Pgs. RAS
Additional PR4 Total number of cases of non-conformity with voluntary regulations and codes related to product and service information and labeling, separated by type of results. 21
Aspect: Marketing Communications Pgs. RAS
Essential PR6 Programs designed to ensure compliance with laws, standards and voluntary codes related to marketing, including advertising, promotion and sponsorship. 19
Additional PR7 Total number of cases non-conformity with voluntary regulations and codes related to marketing communications, including advertising, promotion and sponsorship, separated by type of result. 19
Aspect: Conformity Pgs. RAS
Additional PR8 Total number of proven complaints associated with the violation of privacy and loss of client information. 21
Aspect: Compliance Pgs. RAS
Essential PR9 Monetary value of fines (significant) due to the failure to comply with laws and regulations associated with the supply and use of products and services. 21


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