Managing for Sustainability

Under our overall sustainability strategy, the action plans implemented independently by each Itaúsa company all apply a concern for environmental impacts, support for social development, care for their employees and a focus on creating value. Proof of the success of our sustainability strategy was seen when Itaúsa and Itaú Unibanco are included in the DJSI World Index, a benchmark for companies with high standards of sustainability management. Only seven Brazilian companies are currently part of this select group. Additionally, the Annual and Sustainability Reports published in 2018, with information pertaining of 2017, were published by Itaú Unibanco and Duratex according to the GRI (Global Reporting Initiative) criteria. The GRI is an internationally recognized and accepted standard for reporting and comparability of corporate information. The Itaúsa's annual report published in 2018, with information pertaining of 2017, is consistent with GRI version GRI-Standards guidelines, with a comprehensive approach. It provides information on Itaúsa's profile and governance, as well as in any changes relatated to size, structure and ownership of the organization.

Dow Jones Sustainability Index ISE – Corporate Sustainability Index 2019
Índice Carbono Eficiente

Sustainability in the group's companies

A clear example of the alignment of management practices among Itaúsa and its subsidiaries is the periodic meetings that four group companies hold with specialists. These events occur at times specific to each company's operations, and are used to provide discussion and identification of the issues most important to their business. These meetings demonstrate the companies' commitment to open and transparent dialogue with their stakeholders.



To strengthen its management and corporate governance, Duratex uses market benchmarks such as Ethos and GRI indicators, the Carbon Disclosure Project (CDP), the BM&FBovespa Corporate Sustainability Index (ISE). For Duratex, the commitment to sustainability is directly related to the perpetuity of its businesses. This objective will be achieved through the building of transparent dialogue, investment in innovation and the management of the impacts of the Company's processes, products and operations. In practice, this commitment translates into a more comprehensive way of thinking about the business, which takes into account: the use of socio-environmental and cultural criteria in decision-making, the establishment of dialogue with the Company's main audiences, and analysis of the whole, covering the short, medium and long term.

Duratex has a Sustainability Committee that plays an active role in the definition of the strategic positioning of sustainability in the business units. Additionally, the Company includes targets linked to sustainability in the variable remuneration of its executives, measuring the results achieved on an annual basis.

Duratex conducts greenhouse gas emission inventory and, based on reports, adopts measures for reducing emissions in the company. Also includes environmental management systems of five plants and maintains its certification based on the guidelines of International Organization for Standardization (ISO) 140001:04. 



Alpargatas operations focus on the prevention of environmental and health damages, and have undergone ongoing improvements in its production processes to enhance the quality of life of employees, communities, and future generations. To be entitled to such understanding, it makes investments towards the adoption, continuity, and improvement of initiatives in the Occupational Safety, Occupational Health and Environmental areas. Among the many actions frequently carried out, we highlight improving protection of machinery and equipment, training hours dedicated to occupational safety and environmental education, providing qualification and training to emergency rescue and first-aid squads, carrying out performance evaluation of environmental and ergonometric agents in workplaces, and control over waste generation and disposal, and monitoring industrial effluents and treatment of sanitary and industrial sewage.



Respect for life and the environment is one of NTS’s non-negotiable values. This responsibility permeates the entire company, from the maintenance of operations to the development of new activities. NTS’s actions abide by strict safety standards, mitigate environmental externalities, and promote social benefits inherent in its activities. Therefore, each new undertaking is based on studies and programs developed to identify and assess any possible impacts on communities, fauna and flora, soil, water resources and the air. In addition, measures to eliminate, minimize or make up for any adverse impacts are also proposed. Integrating undertakings into local communities is one of the company’s vital assumptions. Environment Licensing provides for the company’s developing activities in compliance with applicable legislation throughout their life cycle.

This process comprises monitoring the compliance with legal requirements and environmental restrictions, as well as with the deadlines established for renewing Operating Permits.



From 1985 to 2013 had experienced in the technology market, Itautec developed a strategic management focused on minimizing environmental impacts and supported in social development programs and recognizing its employees, basing its activities on creating value to society through actions encourage health, well-being, environmental preservation awareness, education, culture and other aspects that aim to benefit the stakeholders.

​In May 2013, it entered into a strategic partnership with Oki Electric Co. Ltd., in the baking and commercial automation and service rendering activities, aiming at Itautec's strategic repositioning in the IT market. On the same date, the process of gradual deactivation of the computing unit was started, whose commercialization was terminated in 2015. Itautec continues to honor the warranty and maintenance contracts for equipment related to the Itautec/Infoway brand, without causing any inconvenience to its customers.


Itaú Unibanco S.A.

Through an extensive evaluation and analysis of stakeholder expectations and the bank's mission and values, Itaú Unibanco has developed a strategic roadmap to guide its sustainability management. The Company strategic focuses on sustainability were established in 2012 through "financial education", "dialogue and transparency", and "on socio-environmental risks and opportunities". The strategic focuses are inserted in the Sustainability Roadmap and outlines the bank's strategic goals and guides, its various operational and business units intended in incorporating sustainability values into their decision-making processes. More than creating new products, the focus on adapting operations to achieve sustainable growth, as well as to mitigate risks, find competitive advantages and generate revenue in a context of increased demand for appropriate management of socioenvironmental impacts. This long-term vision of sustainability has evolved and been incorporated into our different business units through a systematic analysis of sustainability indicators and the evaluation of results. Additionally, the bank has incorporated parameters of the Dow Jones Sustainability Index (DJSI) and the B3 Corporate Sustainability Index (ISE) as a mechanism to assess the areas in which where it is making progress and where improvements are still required.

These same pillars also guide the efforts of Itaúsa and its subsidiaries, from the development of new products and services to investments in cultural and social activities through Fundação Itaú Social, Instituto Unibanco and Instituto Itaú Cultural. Key initiatives during the year included Itaú BBA's incorporation of socio-environmental criteria into its analysis and evaluation of large scale project finance, compliance with voluntary agreements such as the Principles for Sustainability in Insurance (PSI) and the Principles for Responsible Investment (PRI), as well as helping people improve their relationship with money through various programs which provide financial education to clients and the general public.