Suppliers

Itautec adopts rigorous selection criteria, analyzing everything, from the quality of the raw materials to the financial conditions, and even its suppliers' fulfillment of tax and environmental requirements. The contracts signed with the company orient suppliers' commitment to not use child labor or that analogous to slave labor, a practice that, if disrespected, may result in their exclusion from the Itautec supplier group.

Due to its growth, diversification and complexity in terms of supplier, logistics system and operational planning for both the Wood and Deca Divisions at its 13 factories, Duratex has had a Supply Chain Board since 2009. Duratex has a Supply Policy in which the company establishes the criteria necessary for the approval and qualification of the suppliers and service providers that, in addition to meeting the detailed technical specifications, must present good sustainability practices.

With relation to third parties, Duratex is extremely careful when it comes to supplier qualification in terms of the set of documents required. There is a unified system for all units to ensure the control of third party documents. The company also requires the systematic proof of compliance with labor obligations by the contracted parties before it releases the amounts established in the contracts.

When there are third parties that directly interfere in the production process, they are subjected to the same training as the personnel from the company itself. There is also the observance of contract issues requiring third parties to supply personal protection equipment (PPE). The outsourced companies that work for Duratex are subject to the same ethics and safety rules as applied to the company's own personnel.

For Itaú Unibanco, the incorporation of the management strategy for the engagement of stakeholders is administered using the Accountability 1000 (AA1000) international methodology. This standard was first adopted by the Itaúsa financial segment in 2006. This standard is designed to guarantee the quality of accounting, audits and the social and ethical report, consisting of principles and a set of process standards. The idea is to support organizational learning and general performance – economic, social-environmental and ethical – and, accordingly, promote the organization's contribution toward sustainable development.

All of the contracts at Itaú Unibanco Holding S.A. have clauses that determine the requirement and monitoring of compliance with labor and environmental legislation and tax obligations, as well as a respect for diversity and human rights.

It also values the regionalization of contracting that favors local suppliers with head offices in the same state as the bank's contracting unit. This strategy is applied in those cases in which efficiency can be added to commercial operation. Supplier management is performed in a centralized fashion so as to guarantee the solid progress of the contracting processes and transparency in the different transactions completed.

Before a company becomes a raw material and service supplier, it must register on the website www.itau.com.br/fornecedores. This stage involves a detailed financial, administrative and technical evaluation process. After completing the registration, the companies undergo a document approval and inspection process, and are evaluated in critical aspects associated with social-environmental issues.

In 2010, Elekeiroz was awarded as the reference supplier by one of its clients, the Artecola Group, together with nine other suppliers out of a universe consisting of approximately 300. The award referred to the supply of the plastifying agent for the client units located in Campo Bom and Diadema, both in the state of São Paulo. The Artecola Group activities are tied to the civil construction sector with Poloplast, as well as to the footwear and automobile segments. It is present throughout all of Latin America, with factories in Brazil, Chile, Argentina, Colombia, Peru and Mexico.

At Elekeiroz, the supplier chain must comply with the protocols established by the ABIQUIM Responsible Operations Program. These protocols involve issues related to safety, transport and environment, in items associated with the entire petrochemical chain.



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